Wednesday, May 15, 2013

Allphones, an Australian-based mobile phone retailer, starts operations in the Philippines


A new friend of mine told me about this relatively new mobile phone retailer in the Philippines that is really unique from the other retailers. They go by the name Allphones, a company based in Australia, which only started operations in the country last April. The Philippine operations is spearheaded by TAO Corporation, a holding company founded in 1995 which focuses on supply-chain services.

What makes Allphones stand out from the other mobile phone retailers is that they offer postpaid plans at their stores. Think of BestBuy in the US. You walk into one of their stores, and you go out with a brand new phone with a postpaid plan.

They do not only focus on selling products, they are also committed to customer satisfaction. Their staff has extensive training on product knowledge, how to entertain customers, and how to give them the best aftersales service. Allphones say that they will try their best to recommend the phone that suits you best and not just push you to the ‘hot’ ones just to have sales.

Allphones’ stores also look simplistic and the ambiance is so inviting. Their store layout is very neat, with no obstructions at all on the entrance. They also have units on display which you can actually try and not just look at.

Just like what I’ve said, you can buy phones at Allphones with postpaid plans. As of the moment, they only offer Globe Postpaid plans, and they even have some exclusives! For instance, you can get the Sony Xperia Z at Allphones with a Globe Postpaid plan. If I remember correctly, it’s free at Plan 2,499 and on Plan 1,799 with a P4,800 cash-out.

UPDATE: An employee from Allphones got in touch and told us that the Sony Xperia Z is temporarily not available. We’ll update this once we have more information.

Allphones now have three retail stores in Metro Manila. The first store is located at SM Marikina, which opened just last April 30. They also have stores in SM Cubao and Starmall EDSA-Shaw. They are planning to have more than 250 stores across the country within the next two years.


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may i now the recruitment agency for all phones Tarlac branch. Thanks

may i now the recruitment agency for all phones Manila branch and may i know the email address of the agency to pass my resume to apply to your company. Thanks

me too... would like to know where to apply pleaseeeeeeeeee????

Had a terrible experience with this brand in Ayala Mall, Harbor Point, Subic. They tried selling me a used Sony Xperia with a Globe postpaid plan. See the photos. First they claimed it was new (!!!) then that it's a 'factory defect'. What's even worse is their so-called costumer service. I emailed the head office almost 2 weeks ago about this, till date no reply. I refused to take the unit, naturally, then kept getting promises "they will obtain a good condition unit for me". I mean, what?? They have to look for one? Aren't all the phones they sell in good condition?! Best part is, reading this article: "Their staffs had extensive training on product knowledge, how to entertain customers, and how to give them the best aftersales service.". Now this gotta be a joke. I mean, I was promised many times they would update me. When I reminded them the other day, they claimed they had texted me. I guess I'll just lodge a police report against them for fraud and attempted cheating of costumers. See where that goes.

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